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TECHNICAL AND DESIGN PRODUCTS FOR DOGS AND PEOPLE ON THE MOVE

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+39 342 95914413 Padova - Via Santa Sofia, 67 -35121 - ITALY

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    PLUTO, the earmuff

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    PLUTO is the earmuff for all long-eared friends. It protects ears from thorns, water, humidity, wind and from the dirt of the city. It helps to prevent any type of infection and in particular painful ear infections also due rubbing along the ground or from ears of wheat that populate our countryside in large quantities. Its shape respects the correct direction of ears so that our friend does not perceive any annoying. Adaptable to the shape of the head thanks to an elastic band positioned under the chin. Useful when they eat so as to stop ears getting in the food bowl when they eats. It is an easily usable product so you can make him waer it on and take it off at any time. Soft, waterproof, bi-elastic and breathable fabrics. Waterproof material used is characterized by a light and elastic “respira” membrane, impermeable to water and resistant to low temperatures. It is unique in its kind thanks to the design patent Nr. PD2012U000030.
    Fabrics, accessories and manufacturing are MADE IN ITALY.

    EAN: SKU: N/A Category:

    Description

    PLUTO the earmuff for all long-eared dogs. It protects ears from thorns, water, humidity, wind and from the dirt of the city. It helps to prevent any type of infection and in particular painful ear infections also due rubbing along the ground or from ears of wheat that populate our countryside in large quantities. Useful when they eat to keep their ears clean.

    The shape respects the correct direction of ears so that our friend does not perceive any annoying. Adaptable to the shape of the head thanks to an elastic band positioned under the chin. It is an easily usable product so you can make him wear it on and take it off at any time. Soft, waterproof, bi-elastic and breathable fabrics. Waterproof material used is characterized by a light and elastic “respira” membrane, impermeable to water and resistant to low temperatures.

    The earmuff is unique in its kind thanks to the design patent Nr. PD2012U000030.

    For PLUTO the earmuff , outer fabric used is the result of a long cooperation with an Italian company based in Bergamo that has been able to combine the properties and functionality typical of sportswear with the needs of our 4-legged friends. Breathable, bielastic, non-deformable, pilling and abrasion resistant fabrics. It also has excellent thermal resistance and UV protection.

    Fabric is paired to a membrane that guarantees the complete impermeability and breathability of the product. For this application we work with another Italian excellence that works for brands such as Geox and Moncler.

    Inside lining of the product is a special mesh with absorbent and hypoallergenic properties. It’s produced in Italy and used in sportswear for extreme performance. In the case of our earmuffs it is used to not stress the hair and not create irritation during activity.

    MADE IN ITALY for us is irreplaceable and we choose the best Italian companies.

    Why buy it

    • It protects against ears of corn, forasacchi and gramineous.
    • It protects the ears from water and humidity, avoiding mold and unpleasant odors.
    • It protects from the wind that causes painful ear infections.
    • It protects the ears from cold and snow.
    • It protects their ears from city dirt while walking.
    • Useful for keeping ears clean during meals.
    • It can be a post-operative device to aid ear healing after surgery.
    • Comfortable and easy to wear following the right shape of the ears without annoying.

    … It’s unique thanks to the design patent by UNCONVENTIONALDOG

    Size guide

    The circumference of the head should be taken from the ear base.
    On measuring the ear width and length, only the cartilage without the long hair must be considered.

    Measurements are expressed in centimetersIstruzione Indosso

    Materials and care

    Materials are light, soft, silent and very resistant. They are all Made in Italy.
    Outside: we use technical sports-derived fabrics: bi-elastic, resistant and very light.
    The breathable and hypoallergenic fabrics absorb excess heat and facilitate natural evaporation, guaranteeing freshness, protection and comfort for the duration of the physical exercise.
    Membrane: fabrics are coupled to a latest generation membrane which ensures a complete waterproofing and a windstopper. It allows ears transpiration, eliminating excess humidity.
    Inside : ear protector is fully lined. A part of the lining is a bielastic, hypoallergenic and very soft not to stress the hair and keep it dry. The remaining part is 100% linen with its qualities of comfort and resistance.
    Elastic band : under the neck we have applied an elastic band for the best adaptability of the product.

    Patent: PLUTO is a patent: nr. PD2012U000030

    Washing instructions:
    Unless otherwise indicated on the care label, our products have the following instructions for washing:

    indicazioni lavaggio

    Gift box

    Gift box of each product is personalized. It was designed and created to best enhance and protect the product. Materials used are eco-friendly and the gift box is made without glue, because we care about ourselves and the planet.
    If it is a gift, at the time of payment you can include, if you wish, a gift card with a personalized message and hide the price of the object.
    We invite you to contact Customer Service: info@unconventionaldog.it

    confezione regalo UNCONVENTIONALDOG

     

    Shipping and return

    Shipping costs

    Italy: there are no shipping costs
    Zone 1: 15,00€
    Austria, Belgium, France, Germany, Spain, Greece, Luxembourg, Monaco, Holland, Denmark, Finland, Ireland, Portugal, Sweden, Bulgaria, Latvia, Lithuania, Poland, Czech Republic, Romania, Slovakia, Slovenia, Hungary, Liechtenstein.
    Zone 2: 25,00€
    Switzerland, United Kingdom, Bosnia, Moldova, Norway, Ukraine, Cyprus, Malta, Croatia.
    For LALLABAI, the home design dog-bed la cuccia home design, for the measure 60x50x14 the shipping cost is 40,00€, for the measurements 80x60x18 e 100x80x25 the shipping cost is 105,00€.
    Zona 3: 35,00€
    United States, Russia, China, Japan, Egypt, United Arab Emirates, Hong Kong, India, Indonesia, Canada, Lebanon, New Zealand, Oman, United Kingdom, Singapore, South Africa,Taiwan, Turkey, Belarus, Kazakhstan, Serbia
    For LALLABAI, the home design dog-bed la cuccia home design, for the measure 60x50x14 the shipping cost is 50,00€, for the measurements 80x60x18 e 100x80x25 the shipping cost is 135,00€.

    Delivery time

    from the date of receipt of the order by UNCONVENTIONALDOG:
    3 days for Italy,
    4-5 days for Europe,
    5 days or more working days for non-European countries.
    Times are indicative and not strictly binding for UNCONVENTIONALDOG. In any case, delivery will take place at the latest within thirty days as from the Contract’s conclusion.
    In case of unavailability of one or more Products, occurring after the order confirmation, UNCONVENTIONALDOG will notify the Customer by mail and togheter will decide if carry out the shipment of the remaining Products ordered by the Customer. In such case, the Contract will remain valid only to the Products actually shipped. UNCONVENTIONALDOG will refund the amount of the missing product.

    Tracking of the shipment

    The Order Confirmation sent to the customer at the time of shipment of the product (s) indicates the tracking number (tracking number) with which the Customer can monitor the shipping and delivery process of the Products on the website of the relevant courier.

    Receipt of the product

    Customer has to do everything in their power to facilitate the delivery of the Order, making themselves available for receipt or delegating to a third party. The courier will make a first attempt at delivery of the Order at the address indicated by the Customer. When the outcome of the delivery is negative, the courier will inform the Customer of the attempt at delivery and will try to arrange a subsequent delivery of the Order with the Customer.
    In the event that the courier is definitively unable to deliver the Order, Customer Service will contact the Customer in order to verify his or her interest in a new despatch.
    We invite our customers to carefully check the package before signing for successful delivery. Packages are carefully packed with custom adhesive tape placed as a seal on the wrapper. If package appears tampered with or if the adhesive tape is not intact, Customer must refuse delivery.
    In the event that the delivery has been accepted with an unauthorized signature, Customer is asked to immediately report the incident to the forwarder and contact UNCONVENTIONALDOG at info@unconventionaldog.it or filling the form on the Site.
    All Customers who place an order establish a commercial relationship with UNCONVENTIONALDOG and therefore undertake to accept delivery of their packages. If the package is not delivered for reasons attributable to the Customer (wrong address, recipient always absent, incorrect telephone number, etc.), or if the Customer refuses delivery, we will require the Customer to pay for the second shipment. Selecting a different country of delivery, prices, general conditions and availability of the items may vary.

    Products price

    Prices are expressed in Euro (€) and include the value added tax (V.A.T.) in force.
    The total Price resulting at the end of the Order is inclusive of shipping charges, but not of any customs duties and / or additional sales taxes necessary for importing the goods into foreign territory. Any additional charge for customs clearance transactions shall be borne exclusively by who bought the product.

    Request for invoicing must be done at the same time as the Order. After receiving the confirmation of the purchase, the Customer must send an e-mail to the Customer Service (info@unconventionaldog.it) indicating:
    Order number
    Business name
    Invoicing address
    Tax Code and / or VAT Code
    The document will be sent to the applicant in digital format by e-mail.
    Billing requests will not be accepted in the days following the date of acceptance of the Order.

    Payment method

    The Payment must be done when placing the Order, choosing between credit card or PayPal.
    For credit card payments, UNCONVENTIONALDOG uses the secure SSL system: the order confirmation will transfer credit card data to the cardholder via Secure Socket Layer (SSL) encrypted connection, to authorize and debit . A safe and risk-free procedure that protects Customer from any possible abuse; thanks to this system, UNCONVENTIONALDOG does not display in any way the credit card number of its Customers.
    UNCONVENTIONALDOG preserves its right to request additional information to the Customer or to ask copies of documents demonstrating the ownership of the card used. If Customer does not provide such information, UNCONVENTIONALDOG reserves the right not to accept the Order.
    UNCONVENTIONALDOG accepts all major credit cards and prepaid cards registered on the PayPal circuit. Customer financial data will not be shared with UNCONVENTIONALDOG but will be managed directly by PayPal. In case of cancellation of the Order (both by the customer and by UNCONVENTIONALDOG) the amount will be credited to the PayPal account of the Customer. UNCONVENTIONALDOG will not be liable for any delay or damage caused during the reimbursement process.

    Returns and Refunds

    Customer can exercise the right of withdrawal within 14 days from the date of receipt of the purchased product (Article 52 Consumer Code), informing UNCONVENTIONALDOG of his decision by e-mail to info@unconventionaldog.

    • Exchange of the product with another size according to availability in stock. The return shipping costs are charged to the customer. The shipping costs of the further shipment of the changed product are borne by UNCONVENTIONALDOG
    • withdrawal and then refund the price paid for the product. The shipping costs for withdrawal are charged to the customer.
      Refund will be suspended untill the date of receipt of the product.
      The Customer must indicate the header and IBAN of the current account on which he wishes to receive the refund.
      Please note that refunds may take up to 28 business days.
      If an order has been shipped within the European Union, VAT will be fully refunded. Outside the European Union, customs taxes and VAT will not be refunded.
      It is recommended to contact your customs offices.The shipping cost and customs fees are charged to the customer for each return.

    Product must be returned using suitable and intact packaging with trackable shipping to: UNCONVENTIONALDOG Via Santa Sofia 67, 35121 Padua-Italy.
    The product must be intact including the label, UNCONVENTIONALDOG box, not used, washed or ironed. In the absence of these conditions UNCONVENTIONALDOG will not make any exchange or recess. If the methods and terms for exercising the right of exchange or recess are not respected, as specified above, the Consumer will not be entitled to a refund of the sums already paid to the Seller; however, he may get back, at his expense, the Products in the state in which they were returned to the Seller. Otherwise, the Seller may keep the Products, in addition to the sums already paid for their purchase.

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